# Member tracking

Flip.to helps collaboratives understand how their website visitors convert into direct bookings for their accommodation providers, along with many other features. 

The goal is to measure the revenue impact in real-time, and help everyone in the community level up. 

{% hint style="warning" %}
**Before you begin:** your Flip.to snippets should already be added to your website
{% endhint %}

***

## Automatic tracking

Flip.to automatically appends a parameter to each link in order to track visitor sessions across a collaborative. You can ensure that this works without any issues by:

* Removing any intermediary pages that are used to count clicks before redirecting to external websites.
* Removing any site redirects that are done server-side or via JavaScript and replace them with anchor tags (href=”hotel.com”).

***

## Additional tracking settings 

### Identify member on external links

Some links may lead to a booking engine or a click-to-call that does not clearly indicate which member the link is for. In these cases, add the **data-flipto-host** attribute so it can be identified. Set the value to the member's website (generally the root link that exists in the CMS).

{% code title="Example booking engine" overflow="wrap" %}

```html
<a href="https://synxis.com?hotelid=123456" data-flipto-host="https://www.overlookhotel.com">Overlook Hotel</a>
```

{% endcode %}

{% code title="Example click-to-call" overflow="wrap" %}

```html
<a href="tel://8558331448" data-flipto-host="https://www.overlookhotel.com">Call (855) 833-1448</a>
```

{% endcode %}


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.flip.to/developers/integrations/websites/member-tracking.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.