> For the complete documentation index, see [llms.txt](https://docs.flip.to/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flip.to/docs/platform/mission-control/point-person.md).
# Point person
We'll need a friendly persona to be the "face" of your introductions to travelers at designated touch points within Discovery and Advocacy. This person lends a personal touch to your brand's messaging.
This should be someone who is guest-facing on property. For a hotel, we recommend using your General Manager.
Point person in the Confirmation Experience from Advocacy
Point person in the Re-engagement Email in Discovery
### Guidelines
1. A head-and-shoulders portrait works best (think a LinkedIn profile pic!)
2. The minimum size for images should be 250x250px or higher
Let our [Customer Success team](/docs/support/customer-success.md) know who is best and we'll get that squared away.
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