# Point person

We'll need a friendly persona to be the "face" of your introductions to travelers at designated touch points within Discovery and Advocacy. This person lends a personal touch to your brand's messaging.

This should be someone who is guest-facing on property. For a hotel, we recommend using your General Manager.

<div align="center"><figure><img src="/files/9T1aYEB6kociSKRqEDen" alt="" width="563"><figcaption><p>Point person in the Confirmation Experience from Advocacy</p></figcaption></figure></div>

<figure><img src="/files/8NJmdQx858m620OEVuVu" alt="" width="563"><figcaption><p>Point person in the Re-engagement Email in Discovery</p></figcaption></figure>

### Guidelines

1. A head-and-shoulders portrait works best (think a LinkedIn profile pic!)
2. The minimum size for images should be 250x250px or higher

Let our [Customer Success team](/docs/support/customer-success.md) know who is best and we'll get that squared away.


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