Introduce Spacetime

A customer-ready template to announce the Spacetime rollout.

When getting started with implementation, you may need to introduce what Spacetime is all about. The template below covers the features and benefits—customize the voice and specifics for your customer relationship before sending.

Remove bullets that don't apply (e.g. the booking engine bullet if your booking engine already includes Spacetime), and tune the language to your customer's priorities.

Sample introduction

We're excited to announce that we're rolling out a new analytics package, Spacetime, for deeper insights on the impact of our work together, powered by our partner Flip.to.

Here are some of the advantages that will help us improve performance and make smarter decisions:

• Spacetime combines best-in-class, next-generation, first-party behavioral data with insights designed specifically for the non-linear travel journey—with faster and leaner processing for better performance.

• It provides a more granular look at marketing audiences and campaign impact across the entire traveler journey, so we can grow with confidence.

What you need to know:

• Similar to other analytics packages, implementation is a standard, supported integration.

• On the website, we'll work directly with your team at {Website Company} to get set up by {date}, and follow up once the integration is complete.

• On the booking engine, we'll work directly with your team at {Booking Engine Company} to get set up, also following up once the integration is complete.

Spacetime will be valuable to our team (and yours!), empowering us all to work more effectively. If you have any questions, please don't hesitate to reach out to us for help.