SFTP

Flip.to can be configured to export data daily via SFTP, which you can use to import the data to your CRM on an automated schedule.

To get started, reach out to our Customer Success team and have the following details ready:

  • SFTP server address

  • Port number

  • User credentials

  • Preference for target folder, otherwise data will be placed in an "Import" folder

Advocacy Data

Advocacy data will be provided in a CSV file, named using the following format: yyyy-MM-ddTHH:MM:SS__advocacy.csv for instance, 2024-03-28T10-00-18__advocacy.csv.

Advocacy data is available 30 days after the user shared their contact information. This window is reserved for the platform to complete the remainder of the user journey.

All data is screened to ensure a clean list—users who unsubscribed, whose emails have bounced or who are covered by privacy regulations (GDPR, CCPA, etc.) will be excluded.

Example of Advocacy data

Discovery Data

The Discovery data will be exported as a CSV, named using the following format: yyyy-MM-ddTHH:MM:SS__discovery.csv, for instance 2024-03-28T10-00-58__discovery.csv.

Discovery data is available 10 days after the user shared their contact information. This window is reserved for the platform to complete the remainder of the user journey.

All data is screened to ensure a clean list—users who unsubscribed, whose emails have bounced or who are covered by GDPR will be excluded.

Example of Discovery data

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