Confirmation email
Last updated
Last updated
Add a banner to your confirmation email to invite guests to share their stay with friends and family.
A dynamically generated, linked image can be added to your email template that is unique for each guest and can be easily tweaked from your Flip.to account, including size, messaging and styling.
The image can also easily be toggled on and off. When off, a transparent 1x1 pixel is served.
The basic structure of the linked image to be added is:
Below are the parameters that should be appended to both the LinkUrl and ImageUrl. All values should be properly URL encoded.
| Name | Value | Description |
|---|---|---|
| Name | Value | Description |
|---|---|---|
LinkURL
Points guests to their share page: https://flip.to/property/confirmation/email/link
ImageURL
Loads the image asset that invites guests to share about their upcoming trip: https://flip.to/property/confirmation/email/image
ImageDescription
Makes sure your image is screen-reader friendly and compliant with the Americans with Disabilities Act (ADA). Add in the alt attribute directly in the tag.
We suggest the following alt text for the post-stay email image:
alt=”Share about your upcoming trip with friends and family and they can unlock a special bonus towards a future stay with us.”
companyCode
Your Flip.to company
code
Please check with your Customer Success Manager if needed and replace XX with your own companyCode.
code
The property code used by your booking engine
Replace YY with your own property booking engine code.
crsnumber
The reservation CRS number,
if available
pmsnumber
The reservation PMS number, if available.
loyalty
Guest's loyalty program number, if any
first
Guest's first name
last
Guest's last name
Guest's email address
In cases that there may be more than one possible email available, this can be populated with a pipe (|) delimited list of emails.
For example: email=user@gmail.com|user@me.com
startDate
Guest’s check-in date
Dates should be formatted as yyyy-M-d
For example: 2028-5-15 or 2028-05-15
endDate
Guest’s check-out date
If this is not available please see the nights parameter under advanced configuration below.
type
The guest’s room type, if available
This should include the booking engine internal code, and not the room type description.
rateCode
The guest’s rate code, if available
groupCode
The guest’s group code (or block code), if available
promoCode
The guest’s promo code, if available
language
The language ANSI code the guest has used to make the reservation
For English use en, French fr, etc. Here’s a complete list of ISO 639-1 language codes
Optionally a culture name can be used as well. For example this can be set to en-US or en_US.
currency
The 3 character currency code the guest has used to made the purchase
Here's a complete list of currency codes. For instance USD for US Dollars.
amount
The total amount used for the purchase based on the defined currency
Amount should be supplied as a valid number including a decimal point if appropriate.
nights
Optional
The number of nights that the guest has stayed at the hotel. This should be set as a number.
If endDate is not available, this field can be set to the actual or estimated (i.e. the average night stay) length of guest stay.
dateFormat
Optional
Specifies a different date format for the startDate and endDate parameters.
By default dates should be specified as yyyy-M-d. However, you can change the default format by entering the appropriate format here.
For example, if dates are entered as 12/31/2028 the date format to be specified is M/d/yyyy.
mobile
Optional
Setting to true indicates that the mobile version of the image should be displayed. Default is a desktop image.
This is only supported for the ImageURL.
overrideImageUrl
Optional
Overrides the default image with a custom image.
When using custom images, one should use the https protocol, and might want to create a unique image per language.